Private Aviation

The Elementary Etiquette Society provides business etiquette and service excellence training workshops tailored to suit the specific etiquette goals of your aviation or FBO.

Pilots/Flight Attendants

Introductions

Meetings

Greetings

Proper titles

Luggage handling

Assessing personalities types

Answering difficult questions

Awkward situations

Proper responses

Word choice

Appropriate conversations

Image/Uniform Guidelines

Catering orders

Cleaning aircraft

Appropriate stocking

Facilities

Transportation

Attention to detail

Farewells

Management/Sales

Business protocol

Introductions

Interviewing effectively

Situational management

Motivational leadership

Assessing personality types

Electronic etiquette

Communication effectiveness                                                                    

Closing the deal

Networking

Follow up

Business attire

Presentation power

Reservations/Receptionists

Call scripts

Articulation

Diction

Word choice

Electronic etiquette

Proper responses

Business image